Now Hiring - Tasting Room Manager
We’re hiring! We are looking for an experienced tasting room manager to help run our tasting room. The right candidate will have management experience in the food / beverage industry, and is passionate about beer and maintaining a unique and positive customer experience.
Primary responsibilities include but are not limited to:
Customer Experience & Service
Ensure all guests have a positive and welcoming experience in the Tasting Room
Uphold high standards of service and hospitality in a high-volume, fast-paced setting
Serve as a knowledgeable, enthusiastic brand ambassador with a strong understanding of beer styles and the brewery’s offerings
Team Leadership & Staff Management
Lead, train, and support Tasting Room staff, fostering a positive, team-oriented work environment
Possess the ability to effectively teach, coach, and develop fellow teammates
Coordinate and communicate weekly scheduling
Provide regular coaching and performance feedback to staff to ensure a strong focus on guest relationships and excitement for beer
Must be a team player and able to interact with all levels within the organization
Display strong and professional verbal and written communication skills
1+ years experience in a supervisory or management role within a restaurant or bar
Operations & Oversight
Oversee daily operations of the Tasting Room, including opening and closing procedures
Manage inventory levels for beer, merchandise, and other supplies, coordinating reorders as necessary
Process, coordinate, and ship all online merchandise sales
Routinely lift items over 50 lbs (e.g. kegs, cases, supplies)
Adhere to all local, state, and federal regulations regarding the sale of alcoholic beverages
Maintain cleanliness, organization, and safety standards across the space
Event Planning & Execution
Plan, coordinate, and execute all on-site events, beer releases, and private bookings
Collaborate with management, non-profits and other community partners to promote events and build excitement
Financial Management & Reporting
Manage daily sales reports, analyzing for errors or trends, and make recommendations to leadership as needed
Deposit cash and credit card receipts on a daily basis
Support Tasting Room budget goals, including labor and supply costs
Use POS systems and sales data to identify opportunities for improvement
Availability & Flexibility
Must have full-time availability, including weekends and some evenings
Qualified applicants can send a cover letter and resume to info@greatraftbrewing.com.
Disclaimer: We brew great beer and work together to deliver a consistent experience and product to folks who expect the best. Our team is passionate, dedicated and detail focused. If you doubt your ability or bring that same commitment and passion to our tasting room then don’t waste our time. If you like hard work, amazing beer, and spreading the craft beer gospel, apply away!
